69% of customers are more likely to book with a company that has an online booking system.
Just let that sink in.
If you don't have an online booking system available for your business, that's a huge number of potential customers you're missing out on. After all, businesses gain an average revenue increase of 27% when they use online booking systems.
Having an online booking system makes your life easier too. But if you're not sure how to use this transformative technology or why you should, we're here to explain.
The Benefits of an Online Booking System
New to the idea of an online booking system? Here's why it's a must-have tool for your business.
- Save valuable time. How often do you have to leave a haircut or wax halfway through to answer the phone? Not only does it disturb your customers' experience, but it also wastes valuable time. With an online booking system, you'll no longer have to take time out of your busy schedule to put clients on the calendar.
- Allow your customers to book after hours. 40% of appointments are booked after business hours. When your clients are at work, booking an appointment over the phone can prove difficult. Make it easier for them to book at their convenience and remove a barrier from the booking process with an online system.
- Automate processes. The more automated your processes are, the less manual work and friction are involved for you and your clients alike.
- A more personalized experience. The best online booking systems allow users to request appointments with their favorite staff member and allow you to send customized notifications to your clients with information specific to them, making for a more personalized experience.
How to Transform Your Customer Experience With an Online Booking System
Establish how the booking system works
Get to know the booking system you choose and customize it to suit your needs. Whether that's controlling which services are offered to them or deciding whether to allow users to select a particular member of staff, first focus on making sure the booking system works for you and your clients.
Update your customers
Once you've invested in an online booking system, remember to update your clients with the latest process to follow. Post it on social media, send out emails, or even call clients directly.
The best part? Advertising your fancy new online booking system will likely attract new customers in search of a business with a straightforward booking process.
Enjoy the results!
An online booking system not only makes things easier for your customers but for you, too. You'll benefit from a more streamlined process and more time to spend on giving your clients the service they deserve.
Your clients will benefit from an easier, more flexible booking system that allows them to manage their appointments at a time that's convenient for them. It's a no-brainer!
The Only Online Booking System You'll Need
We're thrilled to announce the launch of a new MyCuts online booking system, available on both the App Store and Google Play.
Our app has everything you'll need to upgrade your customer experience (and your profits as a result!). With the help of the app, you can control which services are available to book and what information is displayed for each service, as well as your business hours, notifications, and much more!
Clients can request appointments with their favorite staff member and receive useful customized text and email notifications about the status of their bookings. If you're ready to level up your business today and enjoy the results, try our app for FREE here!