Salon apps offer a distinctive advantage over the competition. The importance of using a mobile scheduling app is undeniable, as it can help you boost productivity, increase retention and the number of referrals, as well as help you manage your inventory and appointments better. For a small business, a salon app can really make a difference. It represents an easy and innovative way of connecting with customers, as well as a method of opening new marketing channels and boosting the business cost-effectively. Hair salons and barbershops require careful appointment managing and inventory tracking, because they depend on retention and referrals and scheduling errors are very bad for the business. Few people go to the hair salon on the spur of the moment, because hair stylists generally have their schedule packed and they naturally prioritize appointments. This means that this type of business depends on the ability of the stylists to manage their clients and appointments. Salon apps make this task a lot easier, giving hair stylists more time to focus on their clients
Automatic appointment reminders
One of the most important reasons why you should use a salon app is the fact that it can help you decrease the number of missed appointments and scheduling errors. After working in this business for some time, you will notice that people often forget about their hair salon appointments. With automatic reminders and appointment confirmations, you will no longer need to worry about this problem. After receiving a reminder, your clients will most likely show up next day even if the appointment was made a month prior to that. This feature will also increase client satisfaction, because trying to book another free spot to a salon on such short notice is very difficult, so forgetting about the initial appointment is terrible for clients too. The automatic reminder is an excellent feature that will help both sides.
Innovative client management options
Hair salons should try to focus more on their clients to ensure the success of their business, because people tend to stick to the same salon their whole life, if they are happy with their service and are given the opportunity. Salon apps that offer intuitive client management options, will ensure that your employees will be able to connect with clients faster and easier. Apps can organize clients and gather detailed information about each one of them instantly. This goes beyond learning the name of your clients after a couple of visits and impressing them with your good memory, because you can add preferences, interests, occupation, formulas and specific do and don’ts as well. This feature gives you the ability to offer excellent services and entertain your client better. Once their occupation and interests are figured out, you can easily find a topic of discussion and make them feel like time is flying by. Having a good time at the salon or barbershop is definitely part of the reason why people return.